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How Onboarding Works

You set your truck up yourself, from creating an account to going live. Here is what each step involves and what to have ready.

Set up your truck

Account Signup

A Few Minutes

Approval Needed

None

Base Plan

$39/mo per truck

The Onboarding Process

1

Create Your Account

Sign up with your email address. No application to wait on.

  • Name, email, and a password
  • Confirm your email with the code we send you
  • You can do this from your phone
2

Set Up Your Truck

Add your truck, then work through the setup checklist in your dashboard.

  • Truck name, type, and the city you operate in
  • Upload your logo and cover photo
  • Add your menu with prices and descriptions
  • Business details for your listing and receipts
  • Connect your bank account for order payouts
3

Choose a Plan and Pay

The last step of the checklist. Your listing needs an active plan to go live.

  • Base is $39 per month per truck
  • A $49 one-time signup fee, and promo codes are accepted
  • Base is also available annually at $389 per truck
  • Pay by card. You can change or cancel the plan later
4

Go Live

Publish your listing and start showing up for customers nearby.

  • Final review of your listing
  • Test your online ordering flow
  • Your listing goes live on BiteRoutes
  • Check in when you open so customers see you live
  • Support whenever you need it

What You'll Need

Have these items ready to make onboarding as smooth as possible. Don't worry if you're missing something - we can help.

  • Business name and contact information
  • Menu with item names, descriptions, and prices
  • Photos of your truck and food (we can help if needed)
  • The city and the spots where you usually park
  • A card for the plan and the signup fee
  • Any permits/licenses (for verification)

Pro tip:Having professional photos of your food can significantly increase customer engagement. If you don't have them yet, we can provide guidance on how to take great food photos.

Prefer we set things up with you?

Leave your details and we will get in touch.

Get Started

We'll reach out within 24-48 hours to discuss your onboarding.

Frequently Asked Questions

Got questions? We've got answers.

How long does onboarding take?

You control the pace. If you have your menu, photos, and business details ready, you can create the account, set the truck up, pay, and go live in one sitting. You can also stop after any step and come back later.

Is there a signup fee?

Yes. There is a one-time $49 signup fee per truck to cover setup and support. Promo codes can reduce or waive it.

What if I need help setting up?

Leave your details in the form on this page and we will get in touch and walk you through it. We are also available for support after you go live.

Can I change my plan later?

Yes. Online ordering is included with the Base plan from day one, and you can add or remove add-ons like advanced analytics, SMS notifications, and priority support at any time. The Pro plan is coming soon.

What are the requirements to join?

You need to be a legitimate food business with the proper permits and licenses for your area. We verify this during onboarding to maintain quality on the platform.

How does online ordering work?

Online ordering is included with the Base plan. Customers order ahead through your BiteRoutes listing, you receive the order in your dashboard, prepare the food, and the customer picks up at your location. Order payments go to your bank account, and payment processing fees apply to online orders.

Still have questions?

Contact us

Ready to Get Started?

Create your account, add your truck, pick a plan, and go live. You can stop after any step and pick it back up later.

Set Up Your Truck